TERI LOVE Advanced Skin Care
Supernal Exfoliating Gel Mask & Scrub (1.7 oz).
What is the shelf life of your products?
Our shelf life is 6-9 months after opening and 1 year-18 months if unopened. Store at room temperature.
Always be careful with your products (ours and any other natural brands). You want to avoid excessive heat (such as leaving products for any period of time in a very hot car). Even a product with the most effective preservatives will be adversely affected if left in high temperatures for say an hour or more.
Do you use parabens or any controversial preservatives?
We do not use parabens or any other preservatives that do not have an excellent safety record. Even products that use 100% natural ingredients need to be properly preserved if you want to avoid contamination. Products with no preservatives or those using only essential oils as preservatives would likely go bad after a few weeks. We use phenoxyethanol (INCI: phenoxyethanol and ethylhexylglycerin) which is used in many if not most natural skin care lines and is on the "Whole Foods Premium" approved listing for preservatives. So, rest assured that our preservatives are absolutely safe.
You say you do not use essential oils in your products. Are they bad?
While essential oils do possess properties that can be beneficial and provide a natural scent, some people develop adverse reactions such as irritation or an allergic response. Also, some people do not like the scents or find them overpowering. Our preference is to create fragrance free products to eliminate this potential issue.
What is your return policy?
We offer a 30 day money back return or exchange. Please contact us within the 30 days to let us know that you would like to return your product. Please do not return any items unless you have contacted us first. We require that the product (s) be at least 50% full. We recommend that you use USPS Priority mail or some other option that gives you tracking information such as UPS, etc. You may also want to insure the returned item as we cannot be responsible if the package gets lost in the mail.
We also take Sezzle installment payments. Your payments will be broken up into 4 payments over a 6 week period. Easy to apply and no hard credit check is required. Minimum order eligible for Sezzle is $35.00 in the event that we run a sale.
What if I receive an order and the product (s) is damaged?
Please contact us within 1 week of receiving your package. Please send us a photo of the damaged item (s) and also a clear description of what the problem/damage is. After inspection, we will replace any item that has been damaged.
Do you have free samples?
We offer 1 free sample with each product purchase. So, if you buy one item, you can choose 1 item, if you purchase two items, you can choose 2 free samples. Please indicate which sample you would like in the comments section during the check-out process. We currently only offer free samples of our face cream and scrub/mask.
Are your products cruelty free, gluten free and vegan?
All of our products are cruelty free, gluten free and vegan.
What is your shipping policy?
We offer a flat rate for all US orders of $8.00 and a flat rate of $25.00 to Canada and most of Western Europe. We usually ship within 1-3 days after we receive your order. If you would like to place an order from out of the USA, and do not see your country listed, please contact us. We do not currently ship to most parts of the Middle East or Asia because deliveries have been problematic (e.g. packages not reaching their destinations). All US orders are shipped USPS Priority Mail which comes with tracking. Orders to Canada and Europe are shipped 1st class international mail (does not come with tracking).
I am not sure which products are right for my skin type...what should I do?
We would be happy to help. You can contact us through the contact us page or call at 888-341-6798. You can also email us at firstname.lastname@example.org and describe your situation and we can make our recommendations. You can also use the Contact Us button at the bottom of the page.
I am in my twenties. Am I too young to use your products?
Absolutely not! While our products have wonderful anti-aging benefits, it is never too early to start using products that can help minimize the signs of aging even while you are still young. Some people even as young as 25 start to show some fine lines or wrinkles and or dark spots or hyperpigmentation.
Disclaimer: Teri Love Advanced Skin Care cannot be responsible for any allergic reactions or irritation that may develop from using any of our products. Stop using immediately and seek a physician's help if needed.
This unique treatment provides 2 products in one – a gentle scrub which utilizes very fine bamboo grains plus the finest glycolic acid to slough off the outer layer of dead skin cells to reveal brighter and smoother looking skin. We use a 5% concentration of glycolic acid (pH 3.5-3.8) to provide effective, yet gentle exfoliation.
Rose (kaolin) clay is included to gently draw impurities from your skin without drying. This beautiful clay is one of the gentlest clays and is suitable for all skin types. We have included some of the finest botanicals & antioxidants to help brighten skin leaving it softer, more supple and luminous looking VEGAN & CRUELTY FREE.
OTHER KEY INGREDIENTS
Aloe Vera Leaf Juice - extracted from the leaves of the aloe plant, aloe has been used medicinally for thousands of years. Packed with vitamins and minerals, aloe has many benefits for the skin (is often used to help burns, etc.), but is also a natural cleansing agent and moisturizer. It is a humectant that can decrease dryness by keeping skin soft and supple. It is great for all skin types, including sensitive.
Licorice Root Extract - Licorice root has been a favorite of ours because it is a multi-tasker and wonderful for sensitive skin. It contains an active compound, glabridin which inhibits tyrosinase (an enzyme) which is responsible for making pigmentation (darkening of the skin). It is a powerful antioxidant and may help to reduce dark spots. It can also help balance oils making it fantastic for oily skin. It is great for all skin types.
Bearberry Extract - this beautiful bright red berry has wonderful antioxidant properties and can also help to brighten skin. The leaves of this plant contain alpha arbutin which helps to diminish dark spots and gives the skin a more even tone. Pairing bearberry with licorice provides double the brightening power for more beautiful looking skin.
Watermelon Extract - rich in vitamin C, naturally occurring carbohydrates and amino acids, this potent extract contains water binding properties helping to keep skin hydrated, soft and supple. It is also rich in lycopene (a phytonutrient) and beta carotene. An overall powerful antioxidant!
Hyaluronic Acid - a natural substance found most abundantly in our skin, joints and eyes. Also called hyaluronan, HA has the ability to hold 1000X its weight in water/moisture. It has superior hydrating benefits helping all skin types stay soft and supple. It can help reduce the appearance of fine lines and wrinkles. A must have anti-aging ingredient.
DIRECTIONS: Apply to clean slightly damp skin. Begin by using gentle upwards circular motions to activate manual exfoliation. Allow mask to remain on skin for approximately 5-20 minutes then thoroughly rinse with warm water. Always let your skin be your guide! Rinse immediately if you feel any irritation. Some tingling sensations are normal. Use 1-2X per week. Avoid the eye area.
Follow up with our Know Thy Self Advanced Facial Cream and/or our Be Relentless Facial Oil or products of your choice.
INGREDIENTS: water, glycolic acid, bambusa arundinacea stem extract, sclerotium gum, phenoxyethanol, sodium hydroxide, kaolinite (rose clay), glycerin, aloe barbadensis leaf juice, hyaluronic acid, ethylhexylglycerin, arctostaphylos uva ursi (bearberry leaf) extract, glycyrrhiza glabra (licorice) root extract, citrullus lanatus (watermelon) fruit extract, chamomilla recutita (matricaria) flower extract, cucumis sativus (cucumber) fruit extract.
Note: The consistency of this gel mask may thin out a bit during the hot summer months while in transit to you. We recommend you put it in the fridge for an hour or two and it will firm to a gel like liquid. It should not have the consistency of "water," but should have a gel/liquid consistency. This is no no way affect the effectiveness of the product.
I am in love with the Exfoliating Gel Mask! It's gentle but effective! My skin looks and feels amazing after each use. It's a keeper for sure!
I've used mud masks before but all it did was dry out my skin. I have been through cancer treatments and it damaged my skin. This gel mask left my skin baby soft. Then I followed up with the skin cream and this fantastic oil. My skin is so happy. Craig California
I HAVE DRY, SENSITIVE 6TH DECADE SKIN. ANYTHING I CAN DO TO MAKE MY SKIN GLOW & SHINE I DO. I CAN USE THIS PRODUCT ONCE PER WEEK WITHOUT MY SKIN BECOMING IRRITATED OR OVERLY SENSITIVE. MY SKIN ALWAYS LOOKS BETTER AFTER USING SUPERNAL EXFOLIATING GEL MASK! THANK YOU DR, TERI FOR CREATING THIS PRODUCT!
Thank you so much Jenny for taking the time to share your experience with our Exfoliating Gel Mask. We are thrilled you are seeing such great results!